Privacy Policy – RTIS Shipping & Logistics LLC
Effective Date: 06/11/25
Website: http://rtis.us
At RTIS Shipping & Logistics LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
Information We Collect
Website Visitors
When you visit our website, we automatically collect certain information including:
- IP address and browser information
- Pages visited and time spent on our site
- Referring website information
- Device and browser type
Service Inquiries and Customer Data
When you request quotes, services, or contact us, we collect:
- Name and contact information (email, phone, address)
- Company information and shipping details
- Service preferences and logistics requirements
- Communication history and service records
How We Use Your Information
We use your personal information to:
- Provide shipping and logistics services
- Process service requests and generate quotes
- Communicate about your shipments and services
- Improve our website and service offerings
- Comply with legal and regulatory requirements
- Send important service updates and notifications
Comments and User Interactions
Website Comments: When you leave comments on our website, we collect the information shown in the comment form, along with your IP address and browser details for spam prevention purposes.
Profile Pictures: We may use Gravatar service to display profile pictures. Please review Gravatar’s privacy policy at https://rtis.us/privacy/ for more information.
Cookies and Tracking
We use cookies to enhance your website experience:
Essential Cookies: Required for basic website functionality and security
- Session cookies (expire when you close your browser)
- Login authentication cookies (last 2 days to 2 weeks based on your selection)
Functional Cookies: Remember your preferences and settings
- Comment form information (name, email, website) – stored for 1 year for convenience
- Display preferences – stored for 1 year
Analytics Cookies: Help us understand website usage and improve our services
You can control cookie settings through your browser preferences.
Data Sharing and Third Parties
Service Providers
We may share information with trusted third parties who assist in:
- Payment processing and billing
- Shipping carriers and logistics partners
- Technology service providers
- Legal and compliance services
Legal Requirements
We may disclose information when required by law, legal process, or to protect our rights and safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Embedded Content and External Links
Our website may include embedded content from third-party services (videos, maps, social media). These services may collect data about your interactions according to their own privacy policies.
External links lead to websites with their own privacy practices, which we do not control.
Data Security and Retention
Security Measures
We implement industry-standard security measures including:
- Encrypted data transmission (SSL/TLS)
- Secure server infrastructure
- Access controls and authentication
- Regular security monitoring
Data Retention
- Service Records: Retained for business and legal requirements (typically 7 years)
- Website Comments: Retained indefinitely for moderation and spam prevention
- Marketing Communications: Until you unsubscribe or request removal
- User Accounts: Retained while account is active, deleted upon request
Your Privacy Rights
You have the right to:
- Access: Request a copy of personal data we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data (subject to legal requirements)
- Portability: Receive your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
- Restrict Processing: Limit how we use your information
International Data Transfers
As a US-based logistics company, we primarily process data within the United States. When providing international shipping services, data may be shared with partners in other countries in accordance with applicable data protection laws.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.
Contact Information
For questions about this Privacy Policy or to exercise your privacy rights, please contact us:
RTIS Shipping & Logistics LLC
Email: [email protected]
Phone: (561) 597-3457
Address: 2393 S Congress Ave #200 West Palm Beach, FL 33406
California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected and how it’s used, and the right to delete personal information.
European Privacy Rights (GDPR)
For European Union residents, we comply with GDPR requirements. You have enhanced rights regarding your personal data, including the right to lodge complaints with supervisory authorities.
Last Updated: 06/11/25
This policy is effective as of the date listed above and replaces any previous privacy policies.